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The casino had indicated which the hold off was as a result of payment supplier plus the player's lender refusing the transaction. The casino experienced recommended the participant to request withdrawal by means of the Nodapay approach. Finally, the casino had performed a guide transfer for the player's bank account. The participant experienced verified receipt with the funds, Hence resolving The difficulty.

The participant in the Netherlands experienced requested a self-exclusion as a consequence of gambling habit, but his request was disregarded by the net casino. The player experienced furnished evidence of multiple e-mails sent for the casino, requesting account closure, nonetheless only the a person contained information about a gambling trouble. That one electronic mail did not have any reaction from the casino aspect. However, the casino claimed they only gained one particular this kind of e mail and asked for The key reason why for closure, to which they been given no reaction.

So that you can resolve any issue, we kindly question you to deliver us a letter on [email protected], so our staff will do everything extremely hard to fulfill your complaint.

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The participant from your Netherlands experienced encountered an issue where his deposited resources were not credited to his casino account. Even with getting obtained affirmation of your transaction with the payment supplier, the casino experienced claimed not to possess been given the money.

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The casino declined a refund request Even with the problem most likely involving revenue laundering and breaching EU regulations. The complaint was rejected because of insufficient evidence through the participant.

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